Shipping policy
*Free Shipping Eligibility:
Our free shipping offer is only extended to customers in Australia who spend over $100 in one order. International customers do not qualify for free shipping.
Perth Local Deliveries:
Customers who put a delivery address within a 10km radius of the Perth, Western Australian suburb of Subiaco (6008) will qualify for free local delivery, regardless of the purchase amount.
Packaging Sizes:
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Hero Pack Small – 190mm x 260mm
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Hero Pack Small-Medium – 220mm x 360mm
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Hero Pack Medium – 265mm x 380mm
Items Weights:
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Shorts – 0.1kg
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Tees – 0.15kg
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Pants – 0.15kg
Shipping Rates by Weight (Australia):
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250g = $7.65
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500g = $7.65
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1000g = $10.25
Domestic shipping delivery times are estimated upon checkout.
International Shipping Zones:
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New Zealand (Zone 1)
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Asia Pacific (Zone 2)
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North America (Zone 3)
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Western Europe (Zone 4)
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Rest of World (Zone 5)
Delivery zones/time frame (as per Sendle guidelines):
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Zone 1 - New Zealand (10-16 working days)
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Zone 2, 3 & 4 - Asia and the Pacific, North America and Western Europe (10-28 working days)
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Zone 5 - Rest of the world (14-30 working days)
Due to the cancellation of many international flights and country-specific restrictions, overseas transit times may be delayed.
Destinations we can’t deliver to can be found here:
https://try.sendle.com/hubfs/content/files/PDF/sendle-international-temporarily-suspended-destinations-covid19.pdf
Package Cover:
As per the Sendle Cover program, we can cover up to $100 worth of products.
https://support.sendle.com/hc/en-au/articles/205952567-Sendle-Cover-Policy-outline